This Refund Policy applies to all subscriptions and purchases made for TwixHotel. We understand that circumstances sometimes change, and we aim to be fair and flexible in our refund policy.
Subscriptions:
You can't cancel your subscription once subscribed. Subscriptions are non-refundable.
How to Request a Refund:
To request a refund, please contact us at [email protected] and provide the following information:
- Your name and email address associated with the account
- The reason for your refund request
- Information on how to receive payment (Provide a detailed explanation of the process for receiving the refund amount).
- Any other relevant information
Processing Time:
We will process your refund request within 5 business days of receiving your request. The refund will be issued to the original payment method used for the purchase.
Exceptions:
This Refund Policy is subject to change at any time without prior notice. We reserve the right to deny any refund request at our sole discretion.
Contact Us:
If you have any questions about this Refund Policy, please contact us.