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This Privacy Policy describes how Twixhotel collects, uses, and discloses your personal information in connection with your use of our SaaS hotel management web application.


Information We Collect:
  • Account Information: When you create an account with the App, we collect your name, email address, phone number, and password.
  • Hotel Information: You may provide information about your hotel, such as its name, location, contact information, room types, rates, and amenities.
  • Guest Information: You may collect and store guest information through the App, such as names, contact information, arrival and departure dates, room preferences, and payment information.
  • Usage Data: We may collect information about your use of the system, such as the features you access, the pages you visit, and the date and time of your activity.
  • Device Information: We may collect information about the device you use to access the system, such as its type, operating system, and browser information.

How We Use Information:
  • To provide and operate the system and its features, including managing your hotel bookings, processing payments, and communicating with you.
  • To analyze usage data to improve the system and personalize your experience.
  • To send you important information about the system, such as updates, security alerts, and support messages.
  • To market and advertise our services to you and others.

How We Share Information:
  • We may share your information with third-party service providers who help us operate the system, such as payment processors, data analytics providers, and customer support providers.
  • We may disclose your information if required by law, such as in response to a court order or subpoena.
  • We may also disclose your information if we believe it is necessary to protect the rights, property, or safety of ourselves, our users, or others.

Data Retention:

We will retain your information for as long as necessary to provide you with the system and its features, and to comply with our legal obligations. After that, we will either delete your personal information or anonymize it, unless legal requirements prevent us from doing so.


Your Choices:

You can access and update your account information at any time by logging into your account settings.


Data Security:

We use reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no security measures are perfect, and we cannot guarantee the security of your information.


Links to Other Websites:

The system may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies before you visit them.


Children's Privacy:

The system is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us


Changes to this Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the System. You are advised to review this Privacy Policy periodically for any changes.


Contact Us:

If you have any questions about this Privacy Policy, please contact us.

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